Returns & Exchanges
We want you to love your Sugarhill Brighton pieces, but if something isn't quite right, you can return your items within 28 days of receipt for a full refund or exchange. Please ensure all items are unworn, in their original condition, and have all tags attached.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging or a secure alternative, ensuring the return form or packing slip is included inside the parcel.
Send It Back
Generate your prepaid shipping label or QR code through our portal and drop your package off at any authorized local collection point.
Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing